Help & FAQ
What does Shadowban Checker do?
It reads the public numbers on your recent TikTok videos. Then it looks for warning signs that TikTok is showing your videos to fewer people: views that dropped, views that fell off suddenly, and fewer people seeing your videos while fans still like them. You get a risk score from 0 to 100.
Does this result come from TikTok?
No. TikTok doesn’t say publicly when it limits how many people see your videos. Our result is our best reading of your own numbers, not a message from TikTok. That’s why we say “likely,” not “for sure.”
What data do you access?
Only the public numbers on your own videos (views, likes, comments, shares, captions and when you posted) and your basic profile. We get them through TikTok’s official connection, and only with your permission. We never read private messages or anyone else’s account. See our Privacy Policy.
Do I have to connect my TikTok account?
Yes. On this website and in the iOS app, you connect your TikTok account with TikTok’s official login. We can only read, we can’t post. There’s no way to type in your numbers by hand.
What’s included in Pro?
Free gives you 2 checks in any 24 hours (shared between the website and the iOS app) and keeps your latest 3 results. Pro adds unlimited checks, a daily check we run for you, an email when your views drop, and your full history so you can see how your views change over time. Pro needs a connected TikTok account, because that’s the account we check each day.
How do I manage or cancel Pro?
iOS: open Settings → your name → Subscriptions.
Web: open Settings in your dashboard.
How do I disconnect my TikTok account?
On this website, open your dashboard and disconnect there. You can also remove our access at any time in your TikTok settings, under Manage app permissions. To delete your account and the data we keep about you, go to Dashboard → Settings → Delete Account on the website, or Profile → Delete Account in the iOS app.
I’m using the iOS app — what applies to me?
The iOS app works like the website: you connect your TikTok account with TikTok’s official login (we can only read, we can’t post), and we look at your recent videos. In the app, Pro is an App Store subscription that renews automatically, and Apple manages it. You can delete your account and the data we keep at any time from Profile → Delete Account.
Need more help?
Email us at support@shadowbanchecker.com. We usually reply within 1–2 business days.